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Help Center

All you need to know

Does Aktunchen include transportation?

By the moment we don´t have transportation outside of the park, we just have a shuttle from the park highway to our reception. There is a security man at the park highway entrance that advice us and we send a transportation from 10 am till 2 pm.

Is it possible to bring food or drinks into Aktunchen?

Our restaurant is closed by the moment, we just have soft drinks and snacks (is allowed to bring a light lunch)

What is your cancellation and refund policy?

- Reservations canceled 15 days or more before the scheduled day 100% refund, from 14 to 4 before the scheduled day of the visit are subject to an additional fee of 20%. All reservations canceled from 3 to 0 days before the visit date, or in case of no-show, will not be refunded.

Pets Allowedin Aktunchen?

- Pets are not allowed  in Aktunchen.

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